Training in the Delivery Business Industry has never taken such enormous significance as it has today in comparison to the last decade. The delivery partners are a part of the elite frontline that keeps business going. The delivery partners drive customer satisfaction, revenue, and growth for the organization but what matters is also equipping them to work safely, confidently, and effectively in any environment. Learning solutions created in KREDO leads you to excel in providing quality delivering experiences, keeping both the delivery partner and their customer in mind. Inadvertently, KREDO brings joy to every customer’s doorstep. In short, curate versatile courses for the delivery business to help themselves and their organizations achieve unrivalled training milestones.
KREDO is the globally preferred learning platform for the ’Delivery Business Industry’.
You’ll want to talk to us!
Bite-Sized Learning Capsules
The delivery sector is characterized by many processes, minute details, long miles, and a broad learning compass. The wide radius of the skilling needs can be well encapsulated in bite-sized learning modules comprising an array of templates and latest learning technologies. Simple to create and smart to express the courses can be authored on KREDO by anyone in your organization. Your delivery partners learn the nuances of your product, use cases, and how it can solve different consumer problems.
Dynamic Content Development
A world-class learning platform that equates to the diverse training needs of the delivery sector such as stocking, packaging, quality control, safety, security, and delivery. The unique blend of audio, video, gamified elements, and quizzes allows you to author courses for your staff across different cultural background, educational acumen, and skill levels. Through the power of good content, turn your delivery partners into business advocates.
Gamification always boosts the retention power and the understanding capability. Incorporate our gaming templates for any of your training needs including warehouse movement; stocking; pick and drop scheduling and mapping; supply management and more. Let’s face it. Your delivery partners are always busy and on the go. Through gamification, reward excellent performance with badges, certificates and incite participation with points.
Immersive Learning Experience
Raise your team’s learning quotient with immersive virtual technologies and experiences. Scenario-based learning is key in the delivery domain, including storytelling that provides a real-time experience to handle customers better. Through virtual learning, packaging, route mapping, quality checking etc. related training can become more realistic minus the errors involved in a live scenario. KREDO enables them with the confidence they need to prevent and handle objections and win over indecisive customers.
Knowledge Hub, Memory Boosters & Remediation
Create a repository of data where your delivery partners can find answers to either their own questions or those of your customers and other collaborators. In addition to this, the training platform has a foundation to chart a plan for creating memory boosters and also trigger remediation tasks so that your workforce never halts in the endless road of learning. Courses tagged as memory boosters can also be revisited after a predetermined duration. Remediation helps you to revise your lessons to shrink the knowledge gap.
Your delivery business revolves around the axis of the customer, the delivery company, and the product company. Connecting the dots between them becomes easier if you walk our learning path interspersed with courses, resources, meetings, and feedback. Never a dull moment in this training journey with awards, discussions, and learning points. Configure the built-in training and communication channels we provide so that they sound exactly like you. Make the learning journey memorable for your workforce.
It is important to know what the customers want, and it is equally vital to hand it over to them on time and in good shape. A well-trained delivery partner will deliver beyond expectations. Partner with us, a reliable, trusted and globally preferred digital eLearning solution provider to make the performance graph of your delivery services northbound.
In a nutshell, KREDO helps address a gamete of needs in the ‘Delivery Business’ through various means.
|Your Industry-Relevant Requirement||How KREDO Helps?|
|What Type of Delivery do Customers Prefer?||Feedback, Surveys|
|Assessing Skills of the Delivery Partner||Assessments, Questionnaires|
|Understanding Delivery Scenarios||Feedback, Meetings, Surveys|
|Creating a Superior Delivery Experience||Courses, Learning Journeys|
|Combining Best Practices and Technology||Courses, Feedback, Learning Journeys|
|Upskilling, Retraining, Career Path||Learning Journeys, Surveys, Questionnaires|
|Building Delivery Business Partnerships||Assignments, Feedback, Meetings, Surveys|
|Engagement, Stickiness, Trends||Courses, Memory Boosters, Remediations|
This is just a tip of the iceberg. Let’s connect and change the future of your organization, where setting a benchmark isn’t the norm but elevating the benchmark becomes a habit.
Training your delivery partners not only enables them to come across as intelligent, knowledgeable, and competent but it also helps them to show customers how to make the most of the product and/or service and integrate it into their daily lives. Customers start experiencing what they receive than just using what they get. And all this starts with the delivery business and KREDO will walk with you to get there. The delivery business is critical and yet highly sensitive to the global economy. KREDO is a layman’s learning platform, where every outcome is measurable, sustainable, and relevant.
Access KREDO on Any Device, Anywhere, Anyplace, Anytime! Looking forward to this journey with you.
If you thought that this is all, there’s more! Strategically aligned business capabilities for your learning blueprint.